DR Power PRO MAX30 Recall: Stop the Mower Before Checking Model and Serial

What you need

• Phone camera
• Flashlight
• Model and serial label on the left side in front of the rear wheel
• DR Power recall page or recall phone line
• Official free repair kit and updated instructions, if choosing owner installation
• Authorized DR Power dealer appointment, if choosing the free dealer repair

Step-by-step

1. 1

   Stop use without a blade test

   Do not start the mower or squeeze the blade control to see whether the symptom occurs. Park on level ground, shut the engine off, remove the starting key if equipped, and allow the engine and muffler to cool.

2. 2

   Find the identification label

   CPSC says the model and serial number are printed on the left side of the mower in front of the rear wheel. Read or photograph the plate without tipping the mower, reaching beneath the deck, or touching the control linkage.

3. 3

   Match both model and serial range

   The affected models are WM25030DEN, WM25030DMN, and WM25030DMNR. A model match alone is not enough; compare the complete serial number with the ranges in the recall notice or have DR Power confirm it.

4. 4

   Check whether the official repair is already installed

   CPSC says owners may use an affected mower only if the free repair kit previously mailed by DR Power has been installed. A generic adjustment, earlier unrelated service, or visual inspection does not count as the recall remedy.

5. 5

   Contact DR Power for the remedy

   Use drpower.com/recalls, email recall@drpower.com, or call 877-221-4038 during the hours in the U.S. notice. Request the free repair kit with updated instructions or schedule the free repair through an authorized dealer.

6. 6

   Choose dealer repair if anything is unclear

   Use the authorized-dealer option if the label is unreadable, the controls were modified, the mower shows damage, the updated instructions are missing, or the repair exceeds your tools and experience. Do not substitute hardware or reverse-engineer the blade-control mechanism.

7. 7

   Follow only the updated instructions

   If you select the kit, use every supplied part exactly where directed and observe all shutdown steps in the mower and recall instructions. Stop if the instructions and your mower do not match.

8. 8

   Keep the repair record

   Record the model, serial number, recall confirmation, repair date, and whether the kit or dealer completed the remedy. Return the mower to service only after the official repair is complete; do not perform a hand-near-deck blade-stop test.

Affected DR Power model and serial ranges

• PRO MAX30 10.6 FPT ES, model WM25030DEN: serial 3015894821 through 3017342386.
• PRO MAX30 10.6 FPT MS, model WM25030DMN: serial 3015662325 through 3017342379.
• PRO MAX30 10.6 FPT MS Recon, model WM25030DMNR: serial 3015913138 only in the U.S. CPSC notice.

What the incident reports establish

CPSC reports 19 incidents in which mower blades stayed engaged or did not stop after the blade control was released, with no reported injuries. The recall covers about 320 mowers in the United States plus nine sold in Canada.

Those reports establish the safety action for the listed products; they do not mean every PRO MAX30 or every mower outside the serial ranges has the same condition. Confirm the plate rather than relying on color, deck width, or an online anecdote.

When the mower should go straight to a dealer

• The blade or engine is still moving after shutdown, or you cannot secure the equipment safely.
• The model or serial label is missing, damaged, or outside the published format.
• The blade control, cable, handle, guards, or deck has been modified or damaged.
• The updated repair instructions or supplied parts do not exactly match the mower.
• Any step would require reaching under the deck, tipping the mower, handling fuel, or bypassing a safety control.

Common questions