Terms of Service

THE ADVICE, RECOMMENDATIONS, AND INFORMATION PROVIDED THROUGH THE APP ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. FIXMATE IS NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE FROM LICENSED CONTRACTORS, ENGINEERS, ELECTRICIANS, PLUMBERS, OR OTHER QUALIFIED PROFESSIONALS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FIXMATE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DEATH, PERSONAL INJURY, PROPERTY DAMAGE, FIRE, FLOOD, STRUCTURAL DAMAGE, ELECTRICAL DAMAGE, PLUMBING DAMAGE, OR ANY OTHER HARM OR DAMAGES OF ANY KIND ARISING FROM OR RELATED TO:

• Your use of or reliance on any advice, recommendations, or information provided through the App
• Any repairs, modifications, or work you perform based on information from the App
• Any decisions you make based on the App's guidance
• Any contractor or service professional connected through the App

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU USE THE APP AND ANY INFORMATION PROVIDED ENTIRELY AT YOUR OWN RISK.

Before undertaking any home repair, renovation, or modification project, you should:

• Consult with licensed contractors, engineers, or other qualified professionals
• Obtain all required permits and approvals from local authorities
• Ensure compliance with all applicable building codes, safety regulations, and laws
• Have work inspected by appropriate authorities where required
• Verify the credentials, licensing, and insurance of any contractor you hire

Many home repair and renovation projects require permits and must comply with local building codes. IT IS YOUR SOLE RESPONSIBILITY to:

• Determine whether permits are required for your project
• Obtain all necessary permits before beginning work
• Ensure all work complies with applicable building codes
• Arrange for required inspections

FixMate does not provide permit services and is not responsible for permit compliance.

Contractors and service professionals accessible through the App are independent third parties, not employees or agents of FixMate. We do not employ, supervise, or control these contractors.

The inclusion of any contractor in the App does not constitute an endorsement, recommendation, or guarantee of their services, quality of work, licensing status, or insurance coverage.

When engaging any contractor, you are solely responsible for:

• Verifying their credentials, licenses, and insurance
• Negotiating terms, pricing, and scope of work
• Ensuring they obtain required permits
• Supervising and approving their work
• Resolving any disputes directly with the contractor

By requesting contractor connections, you consent to us sharing your information (including name, contact details, location, and project information) with contractors to facilitate your project.

FixMate offers subscription plans with different features and pricing:

• Yearly Plan: $99.00 per year
• Monthly Plan: $14.99 per month
• Free Trial: 7-day free trial, then $4.99 per week

All subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your Apple ID account settings.

Refunds are handled according to Apple's App Store refund policies. We do not directly process refunds.

We reserve the right to change subscription prices. Price changes will be communicated in advance and will take effect at the start of your next billing period.

WE RESERVE THE RIGHT TO SUSPEND, RESTRICT, OR TERMINATE YOUR ACCESS TO THE APP AT ANY TIME, FOR ANY REASON OR NO REASON, WITH OR WITHOUT NOTICE, INCLUDING BUT NOT LIMITED TO:

• Violation of these Terms
• Abusive, fraudulent, or illegal activity
• Non-payment of subscription fees
• Extended periods of inactivity
• Technical or security reasons
• Business reasons, including discontinuation of the App

Upon termination:

• Your right to use the App immediately ceases
• We may delete your account and associated data
• Provisions that should survive termination will remain in effect

The App, including all content, features, and functionality, is owned by FixMate and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

You may not:

• Copy, modify, or distribute the App or its content
• Reverse engineer, decompile, or disassemble the App
• Remove any copyright or proprietary notices
• Use the App for any commercial purpose without our consent

You retain ownership of photos, messages, and other content you submit through the App ("User Content"). By submitting User Content, you grant us a worldwide, royalty-free license to use, store, and process it for providing our services.

You agree not to submit content that:

• Is illegal, harmful, or offensive
• Infringes on others' rights
• Contains malware or harmful code
• Violates these Terms

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and FixMate.

If any provision is found unenforceable, the remaining provisions will continue in effect.

Our failure to enforce any provision does not constitute a waiver of that provision.

You may not assign these Terms without our consent. We may assign these Terms at any time.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting in the App. Your continued use constitutes acceptance of modified Terms.