Last Updated: February 17, 2026
FixMate ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. By using the App, you consent to the practices described in this policy.
We may collect personal information that you voluntarily provide when using the App, including but not limited to:
When you access the App, we may automatically collect:
With your consent, we collect precise location data to:
We use the information we collect to:
When you request to connect with local professionals, we may share your information with contractors to assist with your home renovation and repair needs. This may include:
We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, including:
We may disclose information if required to do so by law or in response to valid requests by public authorities, including:
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You may update, correct, or delete your account information at any time through the App settings. You may also request deletion of your account by contacting us.
You can control location permissions through your device settings. Disabling location services may limit certain features of the App.
You can opt out of push notifications through your device settings.
You may opt out of receiving promotional emails by following the unsubscribe instructions in those messages.
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries.
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after any changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@fixmateapp.com
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
To exercise these rights, please contact us using the information above.